The Know Your Candidate website is simple and straightforward to use. The process from registration to receiving the results of your first background checks is as follows:

1. Register online
Complete the simple registration form which captures basic details about your organisation and a main user. Additional users can be added once your account is activated. There are NO contracts to sign or supplier agreements to complete.

2. Your KYC Account is opened
An email with your username and password will be sent to you, normally within 2 hours of registration. On the first occasion you log-in you will be asked for some additional security details. You are now ready to order background checks.

3. Select the Background Checks required
Simply choose any combination of background checks you require from the menu and enter your candidate's details and confirm that you have their consent to make the checks. Multiple candidates can be processed in one transaction.

4. Pay via Credit / Debit Card
On completion of your order you are directed to our secure payment pages, hosted by Sage Pay - one of the UK's largest payment service providers. Know Your Candidate never sees or stores your payment details. An itemised receipt is emailed to you on successful payment.

5. KYC Process Your Checks
Because most of the background checks we offer are from pre-defined sources we can process your checks swiftly, typically returning results of Credit Checks, Identity Checks and Driving Licence Checks within 2 days and results from checks including a criminal record or qualifications element within 5 to 10 days.

6. Track Progress
You can log-in at any time to check the progress of any of your candidate's checks. For checks including a criminal record or qualifications element you will be able to see notes detailing the time and dates the checks were requested and details of follow up calls made. Management information reports can be downloaded to Excel in real time.

7. Report Completion
Once all check components for a particular candidate are complete the candidate report is produced and quality checked prior to being uploaded to the system. An email is sent automatically to notify you that a new report is ready to download.

8. Download Candidate Report
Simply log-in, select the relevant candidate and click 'download report' to receive your candidate report.