The purpose of Know Your Candidate is to make employment screening simple. Simple for our customers so they save time and hire the most suitable employee. Simple for the candidate so they feel comfortable with the screening process and simple for our employees so they deliver great service.
Back in 2009 the employment screening market wasn't friendly to SME's. Lengthy set-up procedures, fixed term contracts with minimum spend obligations and having to buy a package of checks just to get the single background check required. All unnecessary hurdles and really unhelpful if you're a small business screening a handful of employees each year or only require a single background check to complement the checks you've already completed in-house.
We set out to build an employment screening service that is friendly to SME's. A service which is easy to use, fast and reliable regardless of whether you're screening just a few candidates or a few hundred. Fixed term contracts with minimum spend obligations are replaced with true pay-as-you-go flexibility where you can order a whole package of checks or just a single component. We keep things simple by placing as much information online as possible, our customer testimonials, pricing and useful resources are just a click away.
Over seven years later we're going from strength to strength with over 1300 customers across financial services, technology, law, facilities management, transport, manufacturing and business service sectors. Furthermore, it turns out that it's not just small businesses that appreciate our straightforward approach - several larger businesses with 2000+ employees are happy KYC customers.
We commence processing customer orders promptly, proactively identifying and working to resolve potential issues that could delay the completion of candidate reports. We work quickly but never at the expense of doing things the right way.
Our customers are the key focus of everything we do and at the heart of our decision making process. At their core all business decisions we make come down to one key question: 'will this improve the service for our customers?' We are helpful and respond swiftly to questions and queries.
We build positive relationships with our customers, colleagues and suppliers. We share knowledge and experience and are participants in each other's work meaning we're accountable and improve each day.
We operate one standardised, streamlined screening process for all customers - large and small. This leads to greater efficiency which means our customers get their candidate reports in the shortest possible time.